For all products that are not stocked locally or currently out of stock at our head offices in Benoni, they will be ordered weekly (Fridays at 17H00 GMT+2) directly from our warehouse in the US.
This weekly order is done for consolidation reasons and to justify an expedited shipment to South Africa that typically arrives between 5-7 days later.
You will be kept comprehensively up to date at all times of your orders progress and whether it has been placed, dispatched, landed in South Africa and/or past customs.
Once it is delivered to us we will we perform a quality control check of all the contents and we will immediately dispatch (if chosen to be delivered) or we will contact you to arrange collection.